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Erie Canal Cruise Lines welcomes
your questions, comments, suggestions, compliments, and
complaints as one critical way to continuously improve
our services to you.
To email us,
please send your email to:
customerservice@canalcruises.com
To Protect Your Privacy:
Please do not use email to send us sensitive information
(such as your credit card number). Email could be intercepted
by a third party during transmission; we cannot guarantee
its security while in transit.
Important Information
About Spam Filters: If you subscribe to a service that
uses anti-spamming programming or spam filters we may
not be able to reply. Please double check your "spam"
or "junk" folders for correspondence from us
after emailing us, if you don't get a response from us
within 24 hours.
To
telephone us, please call us toll free at:
1-800-962-1771
To
send us mail, please address your stamped envelope to:
Erie Canal Cruise Lines
P.O. Box 285
Cape Vincent, NY 13618
To
begin the reservation process, please download our forms
from:
Erie Canal Cruise
Lines Reservation Forms
To
report problems with the web site, send an email to:
webmaster@canalcruises.com
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