..:: Contact Us ::..

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Erie Canal Cruise Lines welcomes your questions, comments, suggestions, compliments, and complaints as one critical way to continuously improve our services to you.


To email us, please send your email to:

customerservice@canalcruises.com

To Protect Your Privacy: Please do not use email to send us sensitive information (such as your credit card number). Email could be intercepted by a third party during transmission; we cannot guarantee its security while in transit.

Important Information About Spam Filters: If you subscribe to a service that uses anti-spamming programming or spam filters we may not be able to reply. Please double check your "spam" or "junk" folders for correspondence from us after emailing us, if you don't get a response from us within 24 hours.


To telephone us, please call us toll free at:

1-800-962-1771


To send us mail, please address your stamped envelope to:

Erie Canal Cruise Lines
P.O. Box 285
Cape Vincent, NY 13618


To begin the reservation process, please download our forms from:

Erie Canal Cruise Lines Reservation Forms


To report problems with the web site, send an email to:

webmaster@canalcruises.com


Erie Canal Cruise Lines | 800-962-1771 | P.O. Box 285 | Cape Vincent, NY 13618
Email us at: customerservice@canalcruises.com

© Erie Canal Cruise Lines, 2011